Let us help you get started

Cloud Connect Frequently Asked Questions (FAQ)


What is Cloud Connect?

Cloud Connect is a layer 2 network service which connects you directly and securely to multiple public cloud providers with minimal latency and maximum cost efficiency.

What can I do with Cloud Connect?
Using Cloud Connect, data that would have previously been transported over the internet can now be delivered through a dedicated network connection between the cloud provider(s) of your choice and your datacenter or corporate network.

What are the benefits of using Cloud Connect?
Cloud Connect will enable you to gain access to multiple cloud service providers via a private and dedicated link from your premises over a consistently low latency (<30ms), secure, and reliable connection. Enjoy cost savings compared to a DIA (Direct Internet Access) link at similar speeds.

Who would benefit from using Cloud Connect?
Cloud Connect would be ideal for your organisation if it:

  • Regularly transfers large amounts of data between your premises and the cloud
  • Uses bandwidth-hungry applications and real-time data processing
  • Is not yet paying optimal cloud data transfer charges
  • Requires a secure, reliable and robust network
  • Operates in hybrid environments that require private connectivity
  • Is a small independent software vendor (ISV)

What are the key specifications of Cloud Connect?
Cloud Connect offers a range of bandwidth speeds from 10Mbps to 10Gbps, with SLAs ranging from 99.7% to 99.99%, and a minimum contract term of one year.

Visit the Cloud Connect page to learn more

AWS Direct Connect FAQ


What is AWS Direct Connect?

AWS Direct Connect is a network service that provides an alternative to using the internet to connect a customer's on-premise sites directly to AWS.

What can I do with AWS Direct Connect?
Using AWS Direct Connect, data that would have previously been transported over the internet can now be delivered through a private network connection between AWS and your datacenter or corporate network.

What are the benefits of using AWS Direct Connect and private network connections?
In many circumstances, it can reduce costs, increase bandwidth, and provide a more consistent network experience than internet-based connections.

Who would benefit from using Cloud Connect?
All AWS services, including Amazon Elastic Compute Cloud (EC2), Amazon Virtual Private Cloud (VPC), Amazon Simple Storage Service (S3), and Amazon DynamoDB can be used with AWS Direct Connect.

Can I use the same private network connection with Amazon Virtual Private Cloud (VPC) and other AWS services simultaneously?
Yes. Each AWS Direct Connect connection can be configured with one or more virtual interfaces. Virtual interfaces may be configured to access AWS services such as Amazon EC2 and Amazon S3 using public IP space, or resources in a VPC using private IP space.