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Frequently Asked Questions

Maxis Backup as a Service: Enterprise Backup and Recovery

  • It is an enterprise-grade backup solution for all your data and workloads, including files, endpoints, applications, databases, VMs, and containers. We offer both on-premise and a variety of cloud backup options to suit your needs.

  • Maxis Backup as a Service lets you mitigate the need for hardware and software investments, as well as any management overheads that come with maintaining your own on-premise infrastructure. Enterprise Backup and Recovery gives you highly secure, immutable backups with layered security, plus rapid recovery with flexible, granular search – all with a simple one-price model.

  • We recommend retaining a local backup copy of your data for faster recovery, and a second backup copy in another location such as an external cloud or Maxis data centre for long term safekeeping.

  • Maxis Backup as a Service supports Microsoft Hyper-V and VMware backups.

  • We will make every effort to minimise the impact of the transition on your business operations. Our engineers will be there to assist you every step of the way. 

  • Your data centre environment should meet the following criteria:

    • Initial data size should not exceed 13TB
    • Up to 10 instances of virtual machine/physical server

    However, should your data centre environment differ from the criteria above or require further customisation, please reach out to your account manager for assistance.

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The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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