#MYBaikHati | Donate pre-loved devices for digital learning needs of B40 families! Read more

#MYBaikHati | Donate your pre-loved devices! Read

here

Let us help you get started

Frequently Asked Questions

mDrive

  • mDrive is a solution encompassing the hardware, software, services and connectivity to enable you to manage your fleet.

    With mDrive you will be able to track the location, driving patterns and efficiency of your fleet through a web portal or phone app in real time.

  • mDrive is compatible with most cars, vans, buses and trucks.

    If your vehicle has an Onboard Diagnostic (OBDii) Port you may use the Plug & Play mDrive. Most cars manufactured after 2010 will have one.

    For all other vehicles, we have a wired mDrive version where we provide installation services as part of your subscription.

  • No, your warranty will not be affected. mDrive devices are designed to not interfere with the vehicle.

  • All mDrive devices come with internal memory and the location data will be transmitted once it is reconnected to the network.

  • Yes, mDrive supports roaming to Singapore, Thailand and Indonesia.

  • For the Plug & Play version, simply unplug the mDrive device from the old car and plug it in to the new car’s OBDii port.

    For the wired version, you can contact us and we will send a professional to install it in your new vehicle for a nominal fee.

  • You can access mDrive via https://mdrive.my or the mDrive app on your phone.

  • By default, you will get one master login and you are free to create as many admin and driver accounts as you like for accessing mDrive. 

  • All mDrive units come with a 15-digit IMEI number which can also be found in the mDrive portal.

    For the Plug & Play version, you can refer to the sticker on the device.

    For the wired version, you will be given a service report with the device IMEI and vehicle installed.

  • Yes, you can configure which vehicle is accessible to which user.

Ready to sign up for mDrive?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels

Let us help you get started