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Maxis Business Voice Go

Never miss a business call by redirecting your calls
to your Maxis business mobile lines.

cost effective and scalable mobile hunting line service for your business

Maxis Business Voice Go is a service that provides hunting line features to your Maxis business mobile lines. It redirects your business calls to selected Maxis mobile lines with an Interactive Voice Response (IVR) feature.

You will also get a special 1700 or fixed line number (0X) that will become your virtual business number to ensure that you are reachable by your customers anytime, anywhere.

Benefits of Maxis Business Voice Go

Always connected

Always connected

Route all your business calls to multiple mobile numbers so that you will never miss a call from customers.

Mobility

Mobility

You no longer have to be deskbound to receive business calls and can work from anywhere.

Professional business image

Professional business image

Maintain a professional business image with a fixed line number and IVR/Auto-Attendant feature.

Cost savings

No Upfront Investment

Eliminate needs to buy and maintain key telephone systems and desk phones.

How does it work 

The customer will call your Virtual Number and the IVR will present several pre-recorded options for your customers to select via keypad input (0 - 9) in order to be redirected to the right person or department.

Click here for the user guide on the Maxis Business Voice Go web portal.

Find out more about Maxis Business Voice Go plans

Plans for small businesses looking for basic business call redirection

Voice Go 1

RM20/mth

Consolidate 5 existing Maxis numbers into one easy-to-remember number
Enjoy a maximum of 2 concurrent inbound and outbound calls
Voice Go 5

RM30/mth

Redirect business calls to 5 of your Maxis mobile lines
Enjoy a maximum of 10 concurrent inbound and outbound calls



Voice Go Lite

RM10/mth*

Redirect business calls to 5 of your Maxis mobile lines
*Only applicable upon new registration with Corporate Maxis Mobile service
Enjoy a maximum of 10 concurrent inbound and outbound calls


Plans for large businesses looking for business call redirection & IVR function

Voice Go Auto Attendant 5

RM100/mth

Redirect your business calls to your Maxis mobile lines by providing customers with 5 (0 - 4) keypad options via IVR

 

Set up to 10 redirect numbers for each key
Enjoy a maximum of 50 concurrent inbound and outbound calls
 Voice Go Auto Attendant 10

RM150/mth

Redirect your business calls to your Maxis mobile lines by providing customers with 10 (0 - 9) keypad options via IVR

 

Set up to 10 redirect numbers for each key
Enjoy a maximum of 100 concurrent inbound and outbound calls

Notes:

  1. You may select your number type, which can be a 1 700 number or a 0X number (depending on your business address).
  2. IVR refers to Interactive Voice Response system, which will present several pre-recorded options that the callers can select with their keypad input (0 - 9).
  3. All of the plans above will get the outbound calling line identification presentation (CLIP) feature to make outbound calls by including the *9 prefix before the phone number.
  4. All out-going domestic call rates are at RM0.10 per minute (20 second call blocks) while IDD call rates start at RM0.08 per minute (6 second call blocks) to China Fixed and Singapore. For other IDD destinations and call rates, please click IDD FAQ here.
  5. If you are subscribing to Voice Go 5 or Voice Go Lite plan, you have options to add on the following depending on your business needs:
    • Additional Inbound/Outbound lines: 5 lines (RM10/mth), 10 lines (RM20/mth)
    • IVR feature : IVR 5 (RM50/mth) and IVR 10 (RM80/mth).

Ready to enjoy Maxis Business Voice Go services?   

Call us at 1-700-818-881 or leave your details with us below and we will call you back.    
 

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Frequently Asked Questions


What is the Maxis Business Voice Go solution?
Maxis Business Voice Go is a special business solution which allows businesses to subscribe for a single virtual number with Special 1700 number or 0X number (fixed line telephone number) and select the desired hunting feature to distribute incoming calls to a group of mobile phone lines - never miss a business call and allows your company calls to be made via your Maxis mobile phone by dialing *9 followed by destination telephone no and same single business number will be shown on the receiving phone.

How does it work?
Voice Go Lite and Voice Go 5 => When someone calls the virtual number, the call will automatically be redirected to the group of mobile numbers which you have saved in the Voice Go web portal.
Voice Go IVR and Voice Go Auto attendant => When someone calls the virtual number, the call will directed to the company greeting which will give you options to select to reach the desired group of mobile numbers which you have saved in the Voice Go web portal.

Can I redirect calls to fixed lines or mobile lines by other service providers?
Call redirection is limited to Maxis mobile numbers only.

What are the other features of this service and how do I manage them?
The service comes with Business Voice Go web portal, an online management portal. Upon subscription of the service, and email and SMS will be sent to your registered Person In Charge (PIC) to provide the Admin ID and password to manage the following:

  • Set and update mobile numbers for call redirection
  • Choose from hunting policies; sequential or simultaneous
  • Assign Voice Go centralized voicemail 789
  • Update IVR and Auto Attendant with pre-recorded company greetings, work and holiday schedule, key pad set up on the company’s departments or locations.
  • Reset password
  • View call logs history for missed calls , received calls and outgoing calls.
  • History logs of the changes done to the web portal.

Click here for the user guide on the Business Voice Go web portal.



 


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