Recommend.my on Showing Care to Build Trust – #KitaSapotKita
Recommend.my is Southeast Asia’s No. 1 home services platform. They connect customers to professionals who offer services such as plumbing and air conditioner repairs.
As people are spending more time at home due to the MCO, Recommend.my saw a spike in requests. However, their customers worry that opening up their homes to the professionals may come with the risk of contracting COVID-19.
Hear from co-founder, Jes Min Lua, on how they are building brand trust by communicating care to both customers and partners.
Have questions for Jes Min? Click here to send them in.