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Terms & Conditions - Campaign for PENJANA SME Digitalisation Grant

Visit SME Grant for more information.

  1. The Small and Medium Enterprise (SME) Digitalisation Grant Initiative ("Initiative") is o ered to small and medium enterprises under the 2020 Budget to obtain digitalisation services listed in the Initiative from Telecommunication Service Provider and/or Technology Solution Provider such as Maxis to guide and provide digitalisation services to SMEs.
  1.  In order to apply for the grant, you must be a SME and must fulfill the following eligibility requirements: (a) SME is at least 60% owned by Malaysian individual; (b) SME is registered under the relevant laws of Malaysia and classified as SME; and (c) For SMEs which has been in operation for one (1) year, SME is required to have an annual sales turnover of 100,000.00 for the first year; or (d) For SMEs which have been in operation for two (2) years or more, SME is required to have a minimum sale turnover of 50,000.00 for the preceding two (2) consecutive years.
  2. You must submit all relevant documents required together with the declaration form to proceed with the application for the grant. 
  3. We reserve the right to reject your application if you have any outstanding payments with us. 
  4. You must only subscribe to Maxis as sole service provider to participate in this Initiative. You are only entitled to one (1) matching grant under the Initiative and shall be in accordance to the conditions: 
    1. You may claim the Grant for a combination of the Services, and the claim amount will be stated in accordance with Clause 8 below. 
    2. You will not be eligible for the Initiative in relation to any future subscription by you if you have already made the first claim of the Grant via Maxis. 
    3. Maxis will only claim and process on your behalf based on the first subscription of the Services by you under this Initiative
  5. You must be our new customer subscribing the Services to participate in this Initiative. Existing Maxis customers can only claim for the grant under new subscription of the Services. 
  6. Existing Maxis customers who have subscribed to new Services under the grant where new Services have been merged into an existing account will need to change their billing cycle to the 28th of the month. If any Charges commences on a date other than the 28th of the month, the Charges due for that calendar month shall be rated pro-rata for the following month. 
  7. For existing Maxis customers who have subscribed to new Services under the grant, you agree that data quota will not be refreshed (if applicable) until the next billing cycle. 
  8. You must be among the first 100,000 SMEs nationwide who signed up for this Initiative to be eligible for the Grant.
  9. The Grant:
    1.  The amount allocated by the Ministry of Finance of Malaysia through the appointed Technology Solution Provider/ Telecommunication Service Provider for each eligible SME to carry out the digitalisation process and obtain the Services, is 50% of the total amount invoiced by Maxis or up to 5,000.00 (Ringgit Malaysia: Five Thousand Only), whichever is lower; or
    2. If the Services is bundled together with Maxis’ connectivity product(s) and the Services, the amount allocated by the Ministry of Finance of Malaysia through the Technology Solution Provider/ Telecommunication Service Provider for each eligible SME to carry out the digitalisation process and obtain the Services, is 30% of the total amount invoiced by Maxis or up to 3,000.00 (Ringgit Malaysia: Three Thousand Only), whichever is lower.
  10. This Grant is available for the following products and services (“Services”) o ered by Maxis which will be reflected in the invoices:
    1. Maxis Business Postpaid
    2. Maxis Business Fibre
    3. MaxisONE Go WiFi
    4. Cloud POS Retail
    5. Cloud POS F&B
    6. Cloud POS Lite
    7. eCommerce Lite Build
    8. eCommerce Lite Boost
    9. eCommerce Digital Marketing Starter Kit
    10. mWorkforce (Lite/Standard/Business)
    11. mDrive Plug & Play
    12. mDrive Wired
    13. Business Voice Go
    14. Microsoft Teams Collaboration
    15. Microsoft Office 365
    16. eSMS (Medium Plus/ONE Biz Lite)
    17. Business Voice Enhanced (Voice Connect)
  1. You are responsible for payment of all Charges associated with the Services both during and after the Minimum Period of Service. Charges are excluding of applicable taxes.
Minimum Period of Service(s) and Termination
  1. The Minimum Period of Service(s) and Termination of each Service(s) subscribed under this O er shall be referred to its respective Service Specific Terms and Conditions which can be found at https://business.maxis.com.my/terms-conditions/.
  2.  Maxis reserves the right, in its sole discretion, to terminate the Services under this O er if Maxis believes that you have undertaken fraudulent practice and/or activities or other activities harmful to this Initiative or the submission process. Fraudulent activities are deemed to include but not be limited to the following: -
    1. any act of deceit and/or deception and/or cheating; or 
    2. submission of multiple registration with di erent Telecommunication Service Provider and/ or Technology Solution Provider (full list can be found at https://www.mybsn.com.my/formdownload?formDownloadId=2112) in relation to this Initiative; or 
    3. has obtained multiple matching grant o er from di erent Telecommunication Service Provider or Technology Service Provider.
  3. You shall still be liable for all monies due and owing by you as at the date of discontinuance or termination. 
  4. You undertake and agree to indemnify and hold Maxis and its respective employees, directors, o cers, suppliers, contractors and agents harmless from and against any and all claims, demands, actions, damages, loss, costs, charges, liabilities and expenses (including solicitor’s fees and costs) of every nature directly and indirectly, arising out of or in connection with this Agreement. 
  5. Notwithstanding the above, Maxis reserves the right to reject any company to participate in this Initiative at its sole and absolute discretion without assigning any reason whatsoever.
  1. The use of the Services is subject to the General Terms & Conditions (“GTC”), Service Specific Terms & Conditions (“SSTC”), Maxis Fair Usage Policy and any other applicable terms and conditions, all at www.maxis.com.my/FUP and https://business.maxis.com.my/terms-conditions/business.html.  
  2. Capitalised terms herein have the same meaning as defined in the GTC. 
  3. Any conflict or inconsistency between the terms and conditions herein, SSTC, the GTC and Summary Terms and Conditions (“STC”), shall be construed in the following order of precedence: (a) the terms and conditions herein, (b) SSTC; (c) GTC; and (d) STC. 
  4. We reserve the rights without further notice, to revise these terms and conditions, SSTC, the GTC, and our pricing. Where reasonably practicable, we will give you reasonable advance notice of such changes and all previous versions of our user guides or leaflets will be superseded. You accept you are responsible for regularly reviewing information on the Services at www.maxis.com.my/tnc), including changes to the Agreement. Your continued use of the Services (after the E ective Date of any revision/change to the terms and conditions of the Agreement, Services, and/or plan(s)) shall constitute unconditional acceptance by you of such revisions/changes and you shall be bound by the same. If you do not accept such revisions/changes, you will terminate the use of the Services by giving us notice within 28 days from the E ective Date failing which you are assumed to have accepted the changes.