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Maxis Managed UC: Teams Phone System Complimentary Subscription FAQ

I am interested in a six-month complimentary subscription for the Teams Phone System package and a Microsoft Office 365 E1 license. How do I go about this?
You may register your interest through our website, our customer service hotline at 1800-82-1919, or your Maxis account manager supporting you. If you have an existing Microsoft 365 E1 subscription, you are required to accept the Maxis reseller relationship link to allow Maxis to enable the Teams Phone System on your Microsoft Teams account to make and receive PSTN calls.

What requirements do I have to meet to obtain a complimentary subscription of the Teams Phone System package?
You will need to have at least a Microsoft 365 E1 license to enjoy this offer. From 4 May till 30 June 2020, you may sign up to receive a six-month subscription of Microsoft 365 E1 free, subject to a one-year commitment. Maxis will provide six months of the Teams Phone System package free as well, limited to 30 users per company (and the first 20 companies that sign up).

Thirty complimentary seats for Teams Phone System per company is insufficient. How do I get more?
You may add as many Teams Phone System licences as you require, at the usual rates.

Are there any setup or activation fees that I need to pay for the free Teams Phone System package?
No, we will waive the one-time fee of RM 6,000 per company for the phone system license activation and managed service.

How do I continue to use the service once the six-month complimentary subscription ends?
If you are on the six-month Microsoft 365 E1 free trial, your service will continue uninterrupted. Charges for the licenses will be in effect from months seven to 12, in line with the annual commitment.

To continue using the Teams Phone System, get in touch with your account manager to renew your licenses. Your Microsoft 365 E1 license needs to remain active in order to continue using the Teams Phone System.

Will Maxis be extending the six-month Teams Phone System complimentary subscription beyond the first 20 companies?
No, we will not be extending the complimentary subscription of Teams Phone System once the quota has been reached.

Must I have a Maxis internet connection when I sign up for the six-month Teams Phone System complimentary subscription?
No, you do not need a Maxis internet connection to enjoy the complimentary subscription.

What happens if my Microsoft Office E1 subscription ends first? Would I still be able to enjoy the six-month Teams Phone System complimentary subscription?
If your Teams Phone System package is tied to your Microsoft 365 E1 free trial, then you won't be able to continue using Teams Phone System.