Maxis Business Voice SIP
What is the new Maxis ONEBusiness VoiceSIP plan name?
Maxis ONEBusiness VoiceSIP plan will be renamed to Maxis Business Voice SIP.All plan features and rates remain the same.
I have an internet connection from another provider. Can I subscribe to the Maxis Business Voice SIP solution?
You have to be subscribed to a Maxis Business Fibre/DIA/MPLS internet connection to be eligible for this solution.
Can I ‘transfer’ / ‘port’ my existing fixed line number (03, 05, etc) to my Maxis Business Voice SIP?
Currently, fixed numbers are not portable and cannot be transferred to Maxis Business Voice SIP lines. However, you can choose a new fixed line number with your state prefix (03, 05, etc) with your Maxis Business Voice SIP.
In which scenario will Maxis Business Voice SIP be suitable for my company?
Maxis Business Voice SIP is suitable for customers who has their own on-premise IP PBX system and want to connect it to a SIP trunk to enable them to receive in-bound and out-bound calls. Customers who are replacing their traditional or obsolete PBX system can subscribe to Maxis Business Voice SIP when they purchase their new IP PBX system.
My IP PBX / eSBC / Media Gateway is not listed in Maxis list of equipment. Can I still subscribe to Maxis Business Voice SIP?
We recommend that a Proof of Concept (PoC) to be conducted to demonstrate and verify that Maxis SIP trunk is able to work with your equipment. This will be to identify any potential technical issues during PoC before actual implementation.
Where will the PoC be conducted for Maxis Business Voice SIP?
PoC will be conducted at the customer’s premise or at Maxis Lab test.
Can my existing business telephone numbers be used as a Maxis Business Voice SIP service?
Yes, if your existing business telephone number used is a Maxis number.No, if your existing business telephone number used is from another operator. A new Maxis Business Voice SIP Number will be provided to you.
Can I use fax service on my Maxis Business Voice SIP Line?
Yes, you can. An Analogue Telephone Adapter (ATA) is required to connect a traditional fax machine to the voice service on an IP Network.