Maxis Unity Hotline

Never miss a call with 1 number for your customers
that connects up to 100 lines!

How can Unity Hotline help your business?

As your business grows, higher volumes of calls are to be expected - especially for service-based industries and call-based businesses.

Maxis Unity Hotline allows your customers to dial a single number and be instantly connected to your support or customer service team; and they won't encounter a busy line tone again! With the ability to connect up to 100 different lines, your customers’ calls will be redirected to a free line;
allowing your front liners to attend to them without delay.
 

Serve more customers with ONE business number (choose 1700/017/0X numbers)

Up to 100 hunting lines

Flexibility to display business or individual number for outgoing calls

Mobility to answer your customers' calls from your mobile device


 

                                                          

What you get with Unity Hotline

Up to 100 hunting lines

Business voicemail

ZERO CapEx or rental fees

                                                          


 

How to set up your Unity Hotline solution

                                                          

Step 1:
The indicated Person In Charge will receive an SMS containing log-in information

Step 2:
Log in to the Unity solutions portal with the information in the SMS

Step 3:
Configure and save which mobile numbers will receive incoming calls.

Choose the right plan for your business

Hotline 5 
Payment

RM50/mth

5 concurrent calls with 5 mobile extensions

Outgoing
 Call Rates (*9)
10sen/min (all networks)

Hotline 30
Payment

RM80/mth

30 concurrent calls with 100 mobile extensions

Outgoing Call Rates (*9)
10sen/min (all networks)
Hotline Lite
Payment

RM10/mth*

5 concurrent calls with 5 mobile extension

Outgoing Call Rates (*9)
10sen/min (all networks)

*Available as an add-on to any Maxis ONEBusiness or ONEBusiness Flexi plan

Frequently Asked Questions


Do I need to purchase any equipment / hardware to use the Unity Hotline?
All you need is to be an existing Maxis postpaid mobile plan subscriber. Once the service has been activated, you will receive SMS of your login ID to configure the service in the web portal. The browser supported all type of browsers from your laptop or even smartphone.
 

What is the Unity Hotline number?
You can select any number from these ranges as your virtual business number.

  1. 017
  2. 0x - you have to provide the local business address for the selection of fixed number prefix 
  3. 1700 81 xxxx 

Click here to read full terms and conditions.