Maxis Unity Reception

Let Unity Reception’s Interactive Voice Response (IVR)
answer your calls for you and redirect them.

An Interactive Voice Response receptionist for your office

Forget the expensive PABX system and let your receptionist handle the more complex queries. Add more value to your company by using Unity Reception. It uses the Interactive Voice Response to redirect calls to a maximum of 100 mobile numbers.

Intelligent call redirection with Interactive Voice Response

Cost-effective alternative to expensive PABX system

Includes voicemail feature

How Maxis Unity Reception works

Note: You can start by uploading your own voice announcement recordings,
or choose from standard voice announcement recording templates.

How to configure your Unity Reception service

The indicated Person In Charge will receive an SMS containing log-in information

Log in to the Unity solutions portal with the information in the SMS

Configure and save which mobile numbers (up to 9) will receive incoming calls

Choose the right plan for your business

Reception
Payment

RM150/mth

30 concurrent calls with 10 mobile extensions per menu selection

Outgoing Call Rates (*9)
10sen/min (to all networks)


 

Frequently Asked Questions


Do I need to purchase any equipment / hardware to use the Unity Reception?
All you need is to be an existing Maxis postpaid mobile plan subscriber. Once the service has been activated, you will receive SMS of your login ID to configure the service in the web portal. The browser supports all type of browsers from your laptop or even smartphone.

What is the Unity Reception number?
You can select any number from these ranges as your virtual business number.

  1. 017
  2. 0x - you have to provide the local business address for the selection of fixed number prefix 
  3. 1700 81 xxxx 

If the department voice prompt template is not available from the list, how do I upload the voice recording?
Simply save the voice recording file on your PC. Login to the portal, open the respective menu location and upload the file. File format and recording guidelines are provided in the web portal.

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