Meet the Maxperts

The complete technical support solution from Maxis.

Our best Maxperts. All at your service.

Technical problems can limit your business’ full potential. And that’s why you need a fast and easy technical support solution – from a dedicated partner. 

Like Maxis Maxperts: The one-stop solutions provider that’s all about going the extra mile so your business grows further.
 

Certified Experts

Technical problems hinder your business operations. Our certified and fully trained business solutions experts offer best-in-class tech support, so you can run your business smoothly.

More than support

Maxperts are more than your best tech support. We also provide training and online resources on the latest solutions for new ways of working.

Local Assistance

Maxperts are the local solutions experts you can trust. You can easily access Maxperts via 24/7 Maxis business contact centre. Need help on-site? We can do that too.


 

Arrange a call back with a Maxpert

Need help with your business solution? Leave your contact details with us and we will return your call.

 

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Frequently Asked Questions

 

What is Maxperts?
The Maxperts are a group of highly skilled tech support team that offers our business customers best-in-class solution expertise such as the end-to-end resolution of issues, basic setup and configurations, password resets, product navigational assistance and remote troubleshooting for our range of selected Maxis solutions. 

I am a Maxis Business customer, am I eligible to get Maxperts' services?
Maxperts tech support services are exclusively for Maxis Business Solution customers who have purchased or subscribed to selected business solutions from Maxis. 

What is the type of services offered by the Maxperts?
There is no job too small for Maxperts to handle. Regardless of the scale of the matter, our tech experts cover a wide range of services including an end-to-end resolution for selected business solutions and services, on-site support and training, basic setup and configurations, password resets, product navigational assistance and remote troubleshooting. 

How can I reach out to Maxperts?
To get technical assistance from Maxperts, contact our Maxis Business Contact Centre at 1800 82 1919 or 1919 (via Maxis mobile) or fill up the form on this webpage in order for us to arrange a call back with you.


Will I be charged for Maxperts services?
You can get free remote technical support by calling Maxis Business Contact Centre via 1919 from your Maxis Mobile. However, there will be a charge for on-site support and training. Cash payment will not be accepted for on-site support or training. All charges will be reflected in your bill.

What type of training does Maxperts conduct?
Maxperts offer training to customers on product features, usage guide on solutions and conduct standard troubleshooting walkthroughs so that your business can run smoothly at all times with Maxis Business Solutions.