Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

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Frequently Asked Questions

Download Maxis App (Business)

  • It is a campaign to encourage Maxis Business Postpaid customers to download the Maxis app . If a customer downloads the Maxis app for the first time and purchases an International Roaming or Internet Pass during the campaign period, they stand a chance to win the following prizes:

    A total of 10 winners every month!
    RM350
    Touch ‘n Go e-Wallet Reload Credit
    RM150
    Touch ‘n Go e-Wallet Reload Credit
    Download Maxis App
    +
    Purchase any International Roaming
    AND Internet Pass on the App
    Download Maxis App
    +
    Purchase any International Roaming
    OR Internet Pass on the App
    5 selected winners 5 selected winners

    There will be a total of 60 winners selected from the entirety of the campaign.

  • The campaign is valid from 1 Jun to 30 Nov 2023.

  • This campaign is open to all subscribers of Maxis Business Postpaid customers (mobile on any plans), with active and current account during campaign period until the selection and prize delivery is completed.

    This campaign is not open to Maxis Mobile consumers, Hotlink Prepaid, Hotlink Postpaid and, Maxis Fibre consumers.

  • To participate, you just need to Download the Maxis App and purchase an International Roaming and/or Internet Pass on the App during the campaign period.

    This is for customers that have not downloaded or logged into the Maxis App before 1 June 2023.

    International Roaming and Internet Passes purchased on Maxis Business Hub for the service line will not be considered as part of this campaign.

  • Winners will be selected and informed during the campaign period per the table below:

    Month Period Winner Selection Date Winner Notification Period
    1st June – 30th June 2023 15th July 2023 By 31st July 2023
    1st July – 31st July 2023 15th August 2023 By 31st August 2023
    1st August – 31st August 2023 15th September 2023 By 30th September 2023
    1st September – 30th September 2023 15th October 2023 By 31st October 2023
    1st October – 31st October 2023 15th November 2023 By 30th November 2023
    1st November – 30th November 2023 15th December 2023 By 31st December 2023

    Maxis will contact the shortlisted winners via SMS or call on the Maxis Business Postpaid line used to participate in the campaign. The SMS or call is to confirm your details for the e-Wallet reload PIN to be sent to, either via SMS or Email.

    Shortlisted winners are expected to respond within 3 days. If the shortlisted winner(s) does not provide their response, Maxis reserves the right to select a new shortlisted winner.

    If you do not receive your e-Wallet reload PIN after sending through your confirmation, please contact Maxis Business Customer Service at 1919.

  • Check out full Terms & Conditions here.

The FAQs are meant for clarification purposes only. The FAQs may be modified from time to time. Please refer to the Terms & Conditions of the campaign for more information.

Need to get in touch with us?

Contact Maxis Business Customer Service