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Frequently Asked Questions

View & Download Bill

  • Your bill statement can be accessed through the following channels below.

    If you are a Company PIC who manages the company’s business accounts:

    Step 1: Log in to Maxis Business Hub
    Step 2: Select ‘Accounts’ from the top menu and select ‘Accounts & Bills’
    Step 3: Choose and click on the account and select ‘Billing Information’
    Step 4: Select the bill to view / download


    To learn more, watch ‘How to Download Bills and Manage e-Bill’ video tutorial.


    If you are a Business Individual customer or you pay your own bill:

    Step 1: Open your Maxis app and tap on 'Personal'
    Step 2: Select 'BILLS'
    Step 3: Sign up for a Maxis ID (if you haven’t already done so)
    Step 4: Log in using the email address or mobile number you used to sign up for your Maxis ID, followed by your password or 6-digit TAC code sent via SMS
    Step 5: Go to 'Maxis Care' and click on the phone number
    Step 6: Select the bill amount


    Where can I find and download a copy of my past bills?

    Step 1: Open your Maxis app and tap on 'BILLS'
    Step 2: Select account 
    Step 3: Select ‘Past’
    Step 4: Select the bill to view or download

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Business Customer Service