Maxis Business Postpaid

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• What does the all-new Maxis Business Postpaid plan offer?

  The all-new Maxis Business Postpaid plan is designed for business customers and includes the following features:

  • Unified 5G/4G data quota with unlimited calls and SMS
  • Additional productivity data for business apps
  • Free Voice Go solution for 24 months
  • Free eSMS solution for 24 months

• Who is eligible for the all-new Maxis Business Postpaid plans?

  These plans are available to businesses with company registrations, whether for existing lines, new registrations, or port-ins

• Can I register all-new Maxis Business Postpaid plans without a device (i.e., SIM only plan)?

  Yes, customers can sign up for a standalone SIM-only plan with no contract. However, if you sign up with a Maxis Business contract, Maxis Zerolution, or Bring Your Own Device (BYOD), you will be subject to a contract.

• How many share lines can I sign up with the all-new Maxis Business Postpaid plans?

  You can sign up for an eligible number of share lines, depending on the specific Maxis Business Postpaid plan you choose.
  
  For more details, please refer to the contract for the All-New Maxis Business Postpaid Plan.
  

• Do the all-new Maxis Business Postpaid plans support MSIM?

  No. Multi-SIM is not supported on the all-new Maxis Business Postpaid plans.

• What is unified data?

  Unified data refers to the consolidation of previous separate data allocations into a single allocation, combining both 5G and 4G data quotas.

• What is productivity data?

  Productivity data is available only for eligible all-new Maxis Business Postpaid plans. It allows you to access free content on our whitelisted websites or mobile applications without consuming your rate plan base data quota.

• What are the eligible business productivity apps for the all-new Maxis Business Postpaid plans?

  Eligible business productivity apps include Office 365, MS Teams, OneDrive, MS Outlook, Skype, WhatsApp, WeChat, Zoom, Deltapath, and Voice Connect.

• What will happen if I exhaust my productivity data quota?

  You can continue using business productivity apps by utilizing your rate plan base data quota. The productivity data quota will reset at the end of your billing cycle.

• Can I sign up for the all-new Maxis Business Postpaid plans under the individual segment (i.e., billed to myself instead of company)?

  For personal use, we recommend signing up for the all-new Maxis Business Postpaid plans to enjoy the benefits for yourself and your family.

• If I am an existing customer on the previous Maxis Business Postpaid plans, can I upgrade to the all-new Maxis Business Postpaid plans?

  Yes, you can upgrade to the all-new Maxis Business Postpaid plans. If you are under contract, your existing contract tenure will continue.

• If I am an existing customer on the all-new Maxis Business Postpaid plan, can I change my plan back to the previous Maxis Business Postpaid plans?

  No. You are not allowed to change back to the previous Maxis Business Postpaid plans.

• Can we do combined subsidy if customer takes multiple new lines?

  Yes, combined subsidy is allowed for the all-new Maxis Business Postpaid plans.

• If I am an existing customer on the all-new Maxis Business Postpaid plan, am I eligible for the unified data quota?

  Yes, your data quota will be upgraded, and you will receive an SMS notification once the upgrade process is completed.

• If I am an existing customer on the all-new Maxis Business Postpaid plan, am I eligible to sign up for the Maxis Business Postpaid & Fibre bundle converged offer?

  Yes, you can. To enjoy unlimited data for your mobile lines, you must either be on an eligible fibre plan or sign up for one.

• What happens if I terminate my all-new Maxis Business Postpaid plan under converged offer?

  If you terminate your all-new Maxis Business Postpaid plan under converged offer, you will lose access to unlimited data on your mobile plans.

• What happens if I terminate my all-new Maxis Business Postpaid plan before the agreed contract period?

  If you terminate your plan early, you will incur a penalty fee.
  
  Early Termination Charges = Rate Plan Monthly Commitment fee x Remaining month(s).

• If I upgrade to the all-new Maxis Business Postpaid plan, will my current Maxis Business Postpaid Share 48 plan be able to enjoy 5G?

  Yes, you can choose which Maxis Business Postpaid Share 48 plan to enable 5G, within the eligible share line allocation based on your all-new Maxis Business Postpaid plan.